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Service Levels

Traditional accountancy services are carried out after the event and report on what happened historically. In the modern age we are all used to having information available 'on demand' and accountants that can deliver accurate management information and high quality advice to clients as they need it are clearly differentiated from other accountancy providers.

Online   Accounting Services

Having accounts software hosted and available to both the accountant and the client at the same time from different locations allows them to work more closely together in ways that are not possible without shared access to the software. The accountant can truly become a part of the client's team and the client can take responsibility for as much or as little of the accounting as they need to. It is this added value of the accounting services provided by the accountant that makes the case for online accounting so compelling.

The Online50 platform increases the flexibility in the accountant-client relationship, allowing roles to be redefined when necessary. The accountant can provide additional capacity and can train the client to adopt more of the day to day operation of the system. Some accountancy partners have been very creative with the Online50 platform and have created online services that can be delivered in a streamlined and highly effective manner.

There's no doubt that clients appreciate receiving higher quality, more timely advice from their accountant. Accountants are finding that if they use the service effectively they can make much better use of their time and be more flexible in the allocation of staff to different parts of a job. This invariably leads to a win-win situation where the client is receiving a higher quailty of service and the accountant can service more clients with the same resources.